Refund policy

All sales are final. Orders cannot be canceled once placed.

Each Tiny Traditions celebration box is curated, assembled, and prepared specifically for your order. Many items are tied to time-sensitive cultural festival dates, and we purchase materials in advance based on customer demand. For these reasons, we do not accept returns or provide refunds for change of mind, ordering the wrong item, timing conflicts, or buyer error.

We only offer refunds or replacements in the case of damaged or defective products or if we sent the wrong item. If your product arrives damaged or defective, please contact us within 14 days of delivery at hello@tinytraditions.com with your order number and photos of the issue. We will arrange for a replacement or refund. When a return is required, we will provide a prepaid return label.

Because our boxes are tied to specific festival dates, we cannot offer refunds solely for carrier delays or late delivery when the order was shipped within our stated timeframe.

Once approved, refunds typically take additional time to be processed by your bank or credit card provider. If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at hello@tinytraditions.com.